Text with 911 Now Available in OPP Service Areas

Town of Mono, ON (OPP - Dufferin Detachment) Ontario Provincial Police (OPP) is improving its capacity for emergency response and enhancing the safety for an important segment of the communities it serves.


Beginning Wednesday, April 15, the OPP will be equipped to receive emergency calls for service via Text with 911 (T9-1-1) from people who are deaf, hard of hearing, or speech impaired (DHHSI) and for which the OPP is the Primary Public Safety Answering Point (P-PSAP).

T9-1-1 enables emergency communication with OPP 9-1-1 call takers via text message (or SMS). In order to use T9-1-1, members of the DHHSI community must register their cell phones with their wireless carrier in advance. Some older model phones may not be compatible. Those who have more than one cell phone will need to register each phone individually. The T9-1-1 service is not intended for use by the general public.

An Information Card is available on the OPP website at this address (http://www.opp.ca/ecms/index.php?id=620) and via several OPP-serviced jurisdictions. More information is also available through the Canadian Wireless Telecommunication Association at www.cwta.ca.